Why You Should Hire a Managed Service Provider Like BITS

BITS Consulting provides comprehensive outsourced IT infrastructure and support. Our team of experts helps eliminate worry and saves you time from managing & maintaining IT infrastructure so you and your team can focus on more important tasks like growing your business. Managed IT services help manage a network, users, services, and devices that are integral to a company’s operations. BITS Consulting ensures that an organization’s network is current and that the technology provides a smooth and easy connection across all departments and roles. Our Help Desk and IT Support teams are available 24/7 by phone or remote access.

Whatever a company’s demands may be, the IT experts at BITS can meet them. Our dedicated team strives for the success of each client.

A fixed-monthly cost means that businesses can budget ahead and feel comfortable knowing what they will be spending each month. Managed Services offerings from BITS start with an audit to help figure out what needs to be done to ensure systems are always running as optimally as possible. BITS proactively monitors your systems & networks 24/7, so nothing will go undetected. Some of the reasons that customers love managed services:

  •  Real-time network monitoring, management, and security means that notifications are sent to the Help Desk immediately as issues occur.
  • All network devices, firewalls, and VoIP systems are monitored in real-time.
  • The team monitors servers around the clock, ensuring application availability, monitoring performance, and event logs.
  • Professional, quality designed & implemented backup + recovery plans, regular backups of all data, and backups monitored to ensure proper execution.
  • Regular maintenance to help with performance optimization, removing inefficiencies, and early detection and resolution of any security gaps.
  • Full inventory of hardware and software assets to create a road map that helps organizations understand objectives and long-term asset management strategy.
  • Expert management of data migration, minimized server cut over time, and thorough testing of new technology for performance and stability.
  • Proactively managed software and hardware maintenance and warranty renewals.

The team at BITS Consulting has the skills and ability to understand your community association’s needs and provide innovative technology solutions. The cornerstone of our organization is in building a strong working relationship with all customers, and providing customized attention and help to each and every one of them.

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