One area where BITS Consulting truly shines is security. In an age when the need for air-tight and appropriately established security networks is crucial, BITS understands the nuances of this aspect of living in community associations. Buildings of any kind that are not set up properly leave themselves vulnerable to a variety of threats. One example came from a local community association who experienced the enormous stress of dealing with a fake bomb threat, which had been sent directly to a printer in the building from a taxi cab passenger who accessed their network because it was unsecured. The concierge called in a SWAT team to sweep the entire building for bombs, all of which could have been avoided had the proper security been in place.
When it comes to community associations, there are three options for dealing with network security:
• Self-managed by a building’s point person
• Managed by a few tech-savvy board members/residents
• Professionally managed
The first two options come with risks, the main one being liability. Can individuals afford to take ownership of costly and serious security breaches? Furthermore, what happens when these individuals move? One of the key advantages to being professionally managed by a provider like BITS is that it offers a continuity of service. And among the various providers who might fall under option 3, BITS distinguishes itself by focusing specifically on network security with community associations.
The other consideration when it comes to security is how carefully it needs to be set up. Knowing how to allow and restrict access on multiple levels across a range of personnel is tricky — this is what BITS does best. Property managers do not need to be responsible for an entire building’s PII (personal identity information). It is simply too much information for a few individuals to be responsible for. Other concerns they might have are:
– Is a firewall in place?
– Is equipment set up for restricted access?
– What about HR files?
The way BITS executes security procedures is through the principle of least privilege, a methodology that allows each individual or vendor to have the minimum amount of access they require and no more. For example, a vendor who sets up a golf simulator in a building provides a wonderful amenity for the residents, but that vendor should not have access to computer systems or the Building Management System (BMS). But without the sagacity of a professional partner specializing in security, they might end up having more access than necessary.
BITS has a bird’s-eye view of the ongoing needs of a community association when it comes to the delicate and critical area of security, and as such they can remedy any gaps that exist, and guide their partners moving forward. BITS takes care of you, so you can take care of your residents.