Overview

At BITS Consulting LLC, we work hard to build what we call our “Recommended Technology Platform”. We know that using products across this platform will give you a great foundation to operate your business from (we know this because we use the services below to run our own company).

Our engineers are trained in and keep up to date with technology across this core set of products to make sure that we can quickly, efficiently and expertly assist you with working with those products.

We also partner with these product vendors whom we can call on for specific expertise in high level or advanced customization of these core services.

Recommended Technology Platform

  • Dell Servers, Desktops & Laptops
  • Lenovo Servers, Desktops & Laptops
  • EnGenius cloud managed Gateways, Switches, APs & PDUs
  • Checkpoint Firewalls
  • Brother Printers/Scanners
  • Canon Printers/Scanners
  • Webroot Endpoint Protection
  • Proofpoint Email Security & Backups
  • Axcient BCDR
  • Google Apps
  • Microsoft Office365
  • Microsoft Azure
  • Microsoft Server Platforms (latest release including Exchange and SQL)
  • Microsoft Virtualization – Hyper-V
  • Microsoft Windows 10 and above
  • Ring Central VOIP Phone System
  • Schneider APC Power Backup Systems
  • Industry standard Data Racks and Cables

Third Party Vendors

While we pride ourselves on our troubleshooting skills and abilities to solve many different types of technical problems, please bear in mind that for 3rd party products outside our Recommended Platform, it may take us some extra time to familiarize ourselves with managing and supporting these products.

If the issues can and should be supported by the 3rd party vendor, then we may help you liaise with the vendor directly to get the problem solved in the most efficient and timely manner for you.

We may still be able to purchase items from other vendors at your request (depending on whether our distributors stock them), however if any unforeseen issues arise in the setup, installation and ongoing use, we may need to invoice you separately for this time.